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Since its very inception in the early 1900s, Austin Hoist & Crane has been at the industrial frontline of ground-breaking research and innovation. When Edward Arthur Austin pioneered the first Australian-designed small electric hoist in 1928, it led to the future development of hoists and overhead cranes and set the company standard for an ensuing series of technological breakthroughs and enterprising design solutions, including:
- our explosion-proof hoist, developed specifically to meet Australian Certification Standards and for particular use in hazardous environments;
- our safer, more flexible, operator-friendly, programmable electronic smart drive system;
- our locally designed, custom-built torsion crane; and
- our submersible pneumatic serial winch with its durable corrosion-proof coating.
Our aim, historically, has always been to exceed client expectations and elevate standards for the crane-hoist manufacturing industry through the intelligent application of leading edge technology and by adapting to meet the precise needs and design stipulations of our customers and end-users.
Austin’s outstanding engineers work exceptionally hard at finding the right answers – and meeting all the challenges! We produce world-class, durable products, with uncompromising standards of excellence and quality assurance as our benchmark – which often sets us apart and stands us in good stead in an industry renowned for its short cuts and prevalent ‘she’ll be right’ attitudes.
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We deal only with like-minded, conscientious companies with similar exemplary values and credentials. Our ongoing policy of rigorous product performance testing and evaluation – so as to incorporate only the highest quality machinery and parts – is one thing that gives us our impeccable reputation and a ‘competitive advantage’ in the marketplace.
Another factor in our favour is our unwavering commitment to the highest levels of safety in design and operations – backed by painstaking research and total compliance with current Australian Standards and government guidelines.
Our Service Department’s maintenance programs are unbeatable and a credit to the industry – reflecting, yet again, Austin’s prevailing culture of best practice and continual improvement, and ensuring top return on investment for our valued customers.
To remain leaders in the field, and to maximize staff performance and productivity, our Company has enlisted the supportive services of Borgers Corporation – a business development and marketing company specializing in corporate consolidation, independent research and publications. Their magazines have provided a format for comparative research and analysis, and the facilitation of informed choice and decision-making for our clients – another distinctive ‘point of difference’ for Austin in the marketplace, which ultimately translates into the unprecedented business growth (see graph) and profitability we enjoy today!
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